Refund & Cancellation Policy

7-Day Money-Back Guarantee included. Cancel anytime.

Last Updated: January 24, 2026 SaaS Product — Digital Service
7-Day Money Back
Cancel Anytime
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At BillBuddies (a unit of India Tax Info Private Limited), we strive to provide the best billing experience. Since our product is a digital software service (SaaS), our Refund Policy is governed by the following terms:

01

Free Trial First

We strongly recommend that all customers use our Free Trial version before purchasing a subscription. This ensures that the software meets your business requirements before you commit financially.


02

7-Day Money-Back Guarantee New Users Only

We stand behind our product. If you are a first-time subscriber and are not satisfied with the software, you may request a full refund within 7 days of your initial purchase.

Requests made after 7 days will not be entertained.
This guarantee applies only to the first payment, not to renewals.

03

No Refunds on Renewals

Subscription renewals are automated for your convenience. We do not offer refunds for:

  • Partial months of service.
  • Forgot-to-cancel subscriptions.
  • "Change of mind" after the 7-day window.

It is your responsibility to cancel your subscription before the renewal date if you do not wish to continue.


04

Refunds for Technical Failures

In the rare event that the software has a critical technical failure (confirmed by our technical team) and we are unable to resolve it within a reasonable timeframe, a pro-rata refund may be issued for the unused period.


05

How to Request a Refund

To request a refund, please email us at support@mybillbuddies.com with the following details:

Registered Email ID
Transaction ID / Invoice Number
Reason for Refund
Refunds are typically processed within 5–7 business days and will be credited back to the original payment method.

06

Contact Information

For any legal concerns or refund requests, please contact:

Company Name
India Tax Info Private Limited
Phone
8130491314
Address
AE8, Maa Tara Apartment, Santa Abasan,
Hellabattala, Baguiati, Kolkata – 700157
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