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At BillBuddies (a unit of India Tax Info Private Limited), we strive to provide the best billing experience. Since our product is a digital software service (SaaS), our Refund Policy is governed by the following terms:
We strongly recommend that all customers use our Free Trial version before purchasing a subscription. This ensures that the software meets your business requirements before you commit financially.
We stand behind our product. If you are a first-time subscriber and are not satisfied with the software, you may request a full refund within 7 days of your initial purchase.
Subscription renewals are automated for your convenience. We do not offer refunds for:
It is your responsibility to cancel your subscription before the renewal date if you do not wish to continue.
In the rare event that the software has a critical technical failure (confirmed by our technical team) and we are unable to resolve it within a reasonable timeframe, a pro-rata refund may be issued for the unused period.
To request a refund, please email us at support@mybillbuddies.com with the following details:
For any legal concerns or refund requests, please contact: